Quick Mobile Fix Reviews

Robbers!!!!!
No answer when I asked where my parcel is and it never arrived!!!!! I called the police ands got my money back through my bank

This company is awful. They basically robbed us blind. We ordered an iPhone 7 (£230) from them in 2020 that had to be returned for repairs. We were told the phone would be fixed and returned within a month. I contacted their customer service half a dozen time over the next 7 months. I was told repeatedly they were “working on it” and the phone would be sent back. They never returned the phone and never refunded our money. Stay away!!!

My daughter bought a second hand iphone XR. The battery progresssively deterirated over a period of 4 months. Contacted customer services and they advised a set of measures. None of them worked. Sent the phone for review/repair a year ago. Customer services stopped replying to my emails. Clearly was a scam!

Awful, had my phone for getting on 5 weeks (for a cracked screen) they wouldn't return it to me when I was asking for it back after week 1, when it was returned they had snapped off the sim card cover and broken the charging port.

Scammers. They sent me a phone that turns on for a max of 5 minutes before it crashes. It can’t connect to wifi or take pictures. I sent the phone back for return and they delivered it back to me, refusing a refund.

I can't believe this company hasn't been shut down yet. I ordered an Iphone 7 last year and never received it or any refund, I had to get refund from Bank in the end.
DO NOT USE!!!

I’m writing from my own personal experience, and from the experience of MANY others whom I’ve spoken to.
Quick Mobile Fix is a scamming company. They will not send you the device you order, if you do receive a device it will have something wrong with it.
I have ordered from them twice previously. The first time was years ago, when they were a better company. The first time I ordered an iPhone XS. It took weeks to come, and when it did come it had an issue with randomly the screen going black. I sent the phone back for a swap and it took months to receive my new one. This phone had an issue with volume but I decided not to go through the long process of swapping phones again. There were no major issues so I kept the phone.
Last year I ordered an iPhone 11 Pro. After weeks I still had not received the phone. I emailed them many times and either received no reply or replies just saying it will be posted soon and there was a delay due to “covid”. They kept using covid as an excuse to scam people. After about 4 months I threatened to go to the small claims court, they offered a refund and I accepted. Months later I still did not have a refund. I had to get one through my bank. I never received a refund from Quick Mobile Fix.
I have spoken to many other people, and they have similar experiences. There are whole Facebook groups about Quick Mobile Fix scams.
Do not send your phone in to be repaired either, you may never get it back.
This company should be closed down. It has been reported many times by hundreds, if not thousands of people.
As you can see by the other recent reviews, they are scammers and they just want some quick money.
Be careful as the owner called Ken Emechebe also has another company called Universal Gadgets Ltd. I have not bought from this company, and I wouldn’t want to as I assume you will be scammed there too.

quick mobile fix a currentlyn bring prosecuted by Trading Standards avoid them at all costs

appalling company been waiting 2 years for a credit and now the email address doesn't even work

Have taken them to small claims court and won my case they were informed to pay me my money by the 28 December but still no money refunded . Looking at the next step after contacting the court as they did not even come to the hearing

I please urge you to avoid Quick Mobile Fix. I ordered a mobile phone from them for my daughter’s Christmas present in November 2020, it never arrived. Eventually, after many emails they agreed to a refund, it was never made. Through my credit card company I eventually received a refund in February 2022 of £580.

My experience involved an upset 11 year old, many hours spent on emails and phone calls, a period of well over a year when I doubted I’d receive a refund.

Do not go anywhere near this company.

Has anyone gone down the criminal route to get their money off this company?

I please urge you to avoid Quick Mobile Fix. I ordered a mobile phone from them for my daughter's Christmas present in November 2020, it never arrived. Eventually, after many emails they agreed to a refund, it was never made. Through my credit card company I eventually received a refund in February 2022 of £580.

My experience involved an upset 11 year old, many hours spent on emails and phone calls, a period of well over a year when I doubted I'd receive a refund.

Do not go anywhere near this company.

2nd review I’ve left must av deleted my previous one absolutely shocking that this company is still running a ripping people off ordered a phone from these in Dec 2020 never received it sent emails back n forth with each one sayin the same thing need to wait 14 days for refund never happened ended up claiming my money back through my bank it’s disgusting that this is still happening this company needs shutting down and never being allowed to trade who ever is behind this need’s prosecuting

They are cheaters. no money back, no phone